Frequently Asked Questions
Everything you need to know about shopping with quasi.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
At quasi, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garment for the best accuracy.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.